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Privacy Policy – The Sapient Sense

1. Who We Are We are The Sapient Sense, a psychotherapy and mental wellness service

provider based in the United Kingdom. We are the Data Controller for the personal data

you provide to us.

Contact for data queries: Email: info@thesapientsense.com Phone: +447405591250

2. What Data We Collect We may collect and process: - Personal Identification Data:

Name, email, phone, address - Special Category Data: Mental health history, therapy

intake info, medical background - Technical Data: IP address, browser info, pages visited -

Transactional Data: Payment details (processed via Stripe, not stored) - Communication

Data: Emails, WhatsApp messages, online meeting data

3. How We Collect Your Data Through contact forms, therapy intake forms, Calendly,

Stripe, newsletter sign-up, Google Analytics cookies.

4. Why We Process Your Data (Legal Basis) Consent, contract, legal obligation, legitimate

interest.

5. How We Use Your Data To respond to inquiries, manage bookings, deliver therapy,

process payments, send newsletters, and improve services.

6. Sharing Your Data With trusted GDPR-compliant providers: Calendly, Zoom, Google

Meet, Stripe, Google Analytics, Gmail, WhatsApp.

7. Data Storage & Security Stored in GDPR-compliant systems, encrypted, and restricted

to authorised staff.

8. Data Retention Contact forms: 12 months Therapy records: up to 7 years Payments: 6

years Analytics: 26 months

9. Your Rights Access, correct, delete, restrict, object, portability, withdraw consent.

10. International Transfers Some providers process data outside the UK/EU — safeguards

in place.

11. Changes We may update this Privacy Policy periodically.